OAISYS CTI Applications
OAISYS CTI applications
How can your employees be more productive while communicating with your customers? With OAISYS, many routine telephone functions can be automated, callers can instantly be routed to the person best suited to help them, or preparing employees with account information about the caller before they ever pick up the phone. OAISYS keeps you a step ahead.

Desktop Call Control/Screen Pops
Leverage your investment in telephones and information systems by combining them. Net Phone is a communication productivity tool that provides users with instant text messaging, DSS keys, personal power dialer, and many more features to improve communication and maximize productivity.

Intelligent Call Routing
Save valuable time and money by automatically routing callers to the appropriate extension or department. Call Router uses caller information such as Caller ID or account number so they can bypass the receptionist and get to the person they need to talk to quicker.

Interactive Voice Response (IVR)
Voice Assistant is an affordable, full-featured voice processing system that enhances your telephone system by automating even more voice processes than traditional voicemail. Companies save money and reduce staffing requirements needed for efficient phone coverage.

Reporting & Monitoring
TASKE Contact provides real-time monitoring and reporting capabilities so companies can see employee call activity and evaluate all call traffic to make informed communication decisions.

Follow Me/Find Me
Park & Page lets callers find you, even if you are not at your desk. It answers calls, automatically alerts you that someone is calling, and gives you control of the call from remote locations.

Automatic Call Distribution (ACD)
Efficiently manage call center volume with ACD Manager. Your customers will experience reduced hold times while your call flow is optimized, service levels increase, and long distance charges are reduced.



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