American Tele-Connect Services, Inc. - Voice, Data, Integration, Business Telephone Systems Wiring and Cable

System Hotel Manager
Inter-tel Enterprise CTI IVR solution

In order to pacify weary travelers and stressed business professionals, hotel front desk operations need to run as smoothly as possible. As an hotelier, you need reliable and affordable computer telephony applications and Property Management Systems (PMS) in order to provide superior guest relations and effectively manage staff operations.

Inter-Tel's System Hotel Manager provides you with the tools you need. System Hotel Manager integrates the Axxess® Converged Communications System with guest rooms and the front desk, so you have the information you need to ensure quick and easy check ins and check outs. Some of the unique features inherent to System Hotel Manger that will enable you to streamline front desk operations include: Room Status, Room Status Updates, Wake-up Calls, Toll Call Limits, Telephone Status, Housekeeping Reports and much more.

Inter-Tel understands the unique requirements of hotel communications and the importance of individualized guest services—that's why System Hotel Manager is available in three different software packages with:

Built-in PMS software
Integration with over 40 external PMS vendors
Wake-up calls only

Features

Make and modify reservations—room style, rates, late arrival guarantee
User-friendly menus for guest check ins and check outs
Summarized pertinent information for all rooms
Provides real-time room status updates
Generate reports with statistics on available rooms and housekeeping staff activity
Initiate, log and confirm wake-up calls
Set toll call limits on a room-by-room basis

Benefits

Provides a quick and convenient way to make reservations
Enables trouble-free guest interaction
Streamlines hotel operations
Enhances efficiency and minimizes the amount of time a room is unavailable
Tracks efficiency of housekeeping staff
Provides flexibility and ensures guests' peace of mind
Minimizes potential losses from excessive guest toll costs