American Tele-Connect Services, Inc. - Voice, Data, Integration, Business Telephone Systems Wiring and Cable

Unified Communicator™
Inter-tel Enterprise CTI conferencing solution

Unified Communicator™ v2.0 software is a powerful presence management tool that improves the way you interact with others and grants you mobility like you've never experienced before. Its intuitive, browser-based interface allows you to manage your communications with ease. You can monitor your coworkers' availability and status, personalize call handling, play customized greetings, access your desktop phone's features, control calls, create conferences, view call history, view messages, consolidate all of your contacts and more.

Since today's business model probably requires you to be in varying environments (off-site meetings, traveling, home office, etc.), you need to be able to manage your communications and convey your presence while you're on the go. With Unified Communicator software, you can access traditional and advanced features regardless of your location and what communications device you are using. The application's flexible options allow you to interact with the software through personal computers, desktop phones, cell phones, handheld organizers and speech recognition.

Features

Advanced call routing allows you to create rules to manage incoming calls
Create rules based on who is calling, when they are calling, and your availability and location
Provides presence information and availability to coworkers and contacts using Microsoft® .NET Passport and personalized greetings
Enables find me/follow me functionality
User "profiles" to manage a variety of things in a simple manner, such as routing rules, location & availability, DND messages and Microsoft® .NET Passport status
Access contacts and features, enable routing rules, retrieve information and update the system with current situation information through a variety of methods including:
Web Browser or Phone Client (Speech recognition and touchtone phone)
Tray Client
WAP-enabled Cell Phone and Wireless PDAs
Pocket PC Client
Organize your contacts into groups
Provides a Microsoft® Windows® tray client to access features, change status and DND, expedite call handling and more
Works with a full range of both digital and IP phones

Benefits

Improves collaboration and workflow and reduces distractions
Extends your presence beyond your organization for better communication
Locates coworkers even when they're on-the-go
Updates several elements at once, in one simple step, so you can update your communication environment in seconds-even when you're on the go
Provides flexible options to access features and functionality no matter where you are
Helps ease the management of speed dial, monitoring and call routing rules
Provides callers with a personalized experience and increases customer care
Offers a quick and convenient way to access commonly-used features instead of launching the browser
Allows you to deploy low-cost phones and still maintain an advanced user experience